iOS version - Black Screen at Launch
-
- Posts: 2
- Joined: Wed Aug 14, 2019 10:53 pm
iOS version - Black Screen at Launch
Hey, I just purchased the game for Mac through Steam, and had been enjoying it immensely. Today I let my computer perform a system update and after the update I have been getting a black screen at startup. What steps can I take to resolve it? Should I try the beta bugfix?
-
- Posts: 2
- Joined: Wed Aug 14, 2019 10:53 pm
Re: iOS version - Black Screen at Launch
I have done a little more research and have sent an email to Subset Games with the error log. I have not received a response yet. I am feeling a little frustrated; I don't expect an immediate fix but a quick email or forum post saying 'we are aware of the issue and are investigating' would be nice.
- isla
- Posts: 351
- Joined: Mon Mar 16, 2015 11:22 pm
Re: iOS version - Black Screen at Launch
Hi there, sorry for the delay. I just want to say we do have your email and you should have a response within the next hour.
Isla S. - Email me for tech support, general questions, etc.