Subset Games Forum

Hello,

earlier today everything went fine, I played FTL as usual, it has never crashed. After the automatic update FTL (on steam) doesn´t start anymore. Immediately after starting it I get APPCRASH, the window of the game is not showing. I deleted and reinstalled it several times, didn´t help. Disabling Firewall and/or Antivir didn´t help. Updating my drivers didn´t help either. Posted in the Steam Community Hub, several people having the same issue since the update (10+ replies in 15 Minutes). Seems like a more global problem? How can I get the game working again?

greetings

Sorry about the problem! Were you using any mods before the patch? Can you please check your FTL installation folder for stdout.txt and any files in the crashlogs subfolder? There might be helpful output to figure out what's going wrong.

I've got the exact same problem. Was running like a champ last night, and today won't start. I also posted over in that Steam thread.

@bjorndadwarf: Did you try running FTL from outside of Steam? Did you disable your AV software temporarily? Also try verifying the game cache (done within the properties menu in Steam accessed by right clicking on FTL in your library)? Do you get any error message / box?

This crash is providing very little helpful information and it's quite annoying! Sorry about the problem, I hope we're able to sort it out quick.

Anyone experiencing this: please email me (zasdarq@ftlgame.com) with a dxdiag dump for your system.

Also try disabling the Steam in-game community overlay, also done within the properties menu for FTL in Steam.

@Matthew, sorry I didn't provide more info earlier, was a bit pushed for time. I did try running it with AV shut off and with the community overlay shut off.

I happened to have a non-updated copy on a second computer (my media PC in the living room). I've backed it up, and am now updating that copy. The backed up copy still runs fine. The two computers are almost identical, just have different graphics cards and audio chips. I'll test the patched version on the other one and post the results and stats of each machine.

@Matthew, I'll email you the dxdiag dumps for both machines in a moment. I did try running it in offline mode, with the screen overlay turned off, with AV disabled and with cloud syncing turned off. Still insta-crashed every time. I'm downloading the new drivers for each video card right now, but it's going to take a minute. My internet is awful. In the meantime, here are the stats of each machine. FTL crashes on both of them:

PC1

CPU: AMD FX6300
MB: Asus M5A97 R2.0
Audio: Onboard Realtek ALC887
GPU: Nvidia 9600GT - Driver Version 9.18.13.1422
OS: Win 7 Ultimate
AV: MSE
Firewall: Zone Alarm

PC2

CPU: AMD FX6300
MB: Asus M5A97 R2.0
Audio: Onboard audio built into Radeon 7850
GPU: Radeon 7850 - Driver Version 9.12.00
OS: Win 7 Ultimate
AV: MSE
Firewall: Zone Alarm

Starting FTL without steam works, last savegame is gone. After starting steam again, I can launch the game from steam. In both cases I have small sound issues like some rough clicks everytime a sound is played. I don´t know if this is related to the current patch or to just my system (no problems in any other applications though).

There was an update to the FTL build on Steam that should solve the problem for anyone experiencing this.

@mtY: I don't know about the sound issue. You weren't experiencing it pre-patch?

Thank you Matthew.

No, I wasn´t experiencing it before the patch, but in the process of updating my drivers I might have gotten an option or something wrong, so I can't clearly say what's causing the problems. To me it sounds driver related, so I will try and solve it