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Entered wrong email while buying
Posted: Fri Sep 14, 2012 12:29 pm
by sztosz
Hi, i bought the game through google wallet. Somehow i enterder @google.con instead @google.com
Now i don't know what to do. I got my receipt and order number etc. but no key, and no download. What can i do beside buying this game again? I wrote to Humble Bundle but they did not answered.
Help?
Re: Entered wrong email while buying
Posted: Fri Sep 14, 2012 12:39 pm
by curithwin
I would post this in the support section to get a faster response.
Re: Entered wrong email while buying
Posted: Fri Sep 14, 2012 12:44 pm
by Chronosv2
Though worth noting that no technical support is instantaneous unless you phone them up, so wait a bit for Humble's response. With the order number and other details you can confirm you bought it, and they can get it fixed for you. I'm pretty sure that the developers here can do nothing for you. Hopefully this helps.
Re: Entered wrong email while buying
Posted: Fri Sep 14, 2012 1:31 pm
by Matthew
The HumbleStore people are located in California and are likely not awake yet. I'm sure they'll get back to you as soon as they can, and we'll contact them as well for what you should do.
Re: Entered wrong email while buying
Posted: Fri Sep 14, 2012 5:41 pm
by sztosz
HumbleStore did not contact me yet, i am patient, because friend allowed me to play using his gog.com account to download... man, the game is worth every penny! It's amazing how much it takes you in!
Anyway, I'll update as soon as HumbleStore will contact me.
UPDATE:
Yay, mr Matthew from Support Ninja did correct my typo. Great
As i said, worth every penny, yet rebel Flagship... grrr
