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Mouse Lag issues even after driver update
Posted: Wed Apr 23, 2014 12:59 am
by cardinalorange
Hi,
I'm currently experiencing the mouse lag issues I've seen commented on multiple times. I've attempted updating drivers as well as uninstalling and re-installing, as well as trying turning on and off all features and in and out of full screen mode.
I'm using windows 8.1 64 bit on an ati firepro v3700 card with a intel xeon W3550 cpu.
Re: Mouse Lag issues even after driver update
Posted: Wed Apr 23, 2014 6:05 pm
by Matthew
AMD decided to drop all support for their older video cards with Windows 8. So the available drivers are generally insufficient for a lot of things, and FTL seems to have been hit especially hard by this. Can you email me a dxdiag dump (
techsupport@ftlgame.com)? Where are you updating your drivers from, as I don't see any official option for Windows 8 with that card.
Re: Mouse Lag issues even after driver update
Posted: Sat Apr 26, 2014 1:50 pm
by Matthew
Have you tried the drivers offered by HP, your computer's manufacturer? Looks like there are some available here:
http://h20565.www2.hp.com/portal/site/h ... %20-%20AMD
Re: Mouse Lag issues even after driver update
Posted: Tue Apr 29, 2014 12:35 am
by cardinalorange
I wasn't even able to install the drivers from HP. I just keep getting an "Setup has detected an incomplete build. Setup will now exit."
Tried downloading twice, same issue both times.
Re: Mouse Lag issues even after driver update
Posted: Tue Apr 29, 2014 9:35 am
by Matthew
You might want to contact HP about how to update your video drivers, they might be able to help.