Mouse Lag issues even after driver update

Discuss problems related to FTL here. If you are having a problem or experiencing a bug PLEASE READ THE "MUST READ" POST.
Post Reply
cardinalorange
Posts: 2
Joined: Wed Apr 23, 2014 12:52 am

Mouse Lag issues even after driver update

Post by cardinalorange »

Hi,

I'm currently experiencing the mouse lag issues I've seen commented on multiple times. I've attempted updating drivers as well as uninstalling and re-installing, as well as trying turning on and off all features and in and out of full screen mode.

I'm using windows 8.1 64 bit on an ati firepro v3700 card with a intel xeon W3550 cpu.
User avatar
Matthew
Site Admin
Posts: 966
Joined: Thu Apr 19, 2012 9:31 am

Re: Mouse Lag issues even after driver update

Post by Matthew »

AMD decided to drop all support for their older video cards with Windows 8. So the available drivers are generally insufficient for a lot of things, and FTL seems to have been hit especially hard by this. Can you email me a dxdiag dump (techsupport@ftlgame.com)? Where are you updating your drivers from, as I don't see any official option for Windows 8 with that card.
Matthew Davis, Subset Games Developer - If you're looking for tech support, you'll get help faster emailing directly, contact info here
User avatar
Matthew
Site Admin
Posts: 966
Joined: Thu Apr 19, 2012 9:31 am

Re: Mouse Lag issues even after driver update

Post by Matthew »

Have you tried the drivers offered by HP, your computer's manufacturer? Looks like there are some available here:

http://h20565.www2.hp.com/portal/site/h ... %20-%20AMD
Matthew Davis, Subset Games Developer - If you're looking for tech support, you'll get help faster emailing directly, contact info here
cardinalorange
Posts: 2
Joined: Wed Apr 23, 2014 12:52 am

Re: Mouse Lag issues even after driver update

Post by cardinalorange »

I wasn't even able to install the drivers from HP. I just keep getting an "Setup has detected an incomplete build. Setup will now exit."

Tried downloading twice, same issue both times.
User avatar
Matthew
Site Admin
Posts: 966
Joined: Thu Apr 19, 2012 9:31 am

Re: Mouse Lag issues even after driver update

Post by Matthew »

You might want to contact HP about how to update your video drivers, they might be able to help.
Matthew Davis, Subset Games Developer - If you're looking for tech support, you'll get help faster emailing directly, contact info here
Post Reply